Shipping arrangements

Shipping method, destination, packing requirements, applicable trade terms and delivery responsibilities are confirmed in the quotation and order confirmation.

Timing and costs

Production timing, dispatch estimates and freight charges depend on the selected product, order quantity, destination and shipment arrangement. No universal delivery time or free-shipping promise is made on this page.

Customs and documents

Confirm the required invoice, packing details and any destination-specific documents before dispatch. Duties, taxes, insurance and customs responsibilities follow the agreed trade terms and applicable requirements.

Receipt and damage

Check the shipment and packaging on receipt. If there is visible damage or a discrepancy, record the condition and contact our team promptly with the order reference, photos and delivery information.

Shipping questions

Contact [email protected] with the product reference, quantity, delivery destination and preferred shipping method.